Frequently asked questions

We confirm reservations on the day of service because the working roster changes. Contact us from around 6 PM with your location and preferred time. We can discuss a future trip beforehand, but cannot guarantee a particular therapist or arrival window weeks ahead.

The regular evening window begins at 7 PM and runs into the early morning, subject to the last available booking. The final appointment depends on where the therapist is finishing and how far she would need to travel. Ask for the live last order for your address.

A daytime visit may be possible when a therapist has agreed to work earlier. It is limited and should be checked separately rather than assumed from the evening schedule. Send the date, exact accommodation and preferred time first.

A completed web form prepares a message; it does not reserve a therapist automatically. The booking team checks the roster, destination, course and travel cost, then replies with an arrival estimate. Wait for that confirmation before treating the appointment as booked.

Include the full property name, street address, room number if checked in, preferred time, course, duration and therapist choices. A precise first message lets us check the route and availability without several rounds of clarification.

Visits may be arranged at hotels and suitable private accommodation within the covered area when the property permits outside visitors. Give the exact building name and address. The building’s guest rules are set by the accommodation, not by the massage service.

The course has a published base price. A road trip of 30 km or more from Gangnam Station may add ₩10,000; at 50 km or more the distance fee may be ₩20,000. The form estimates this for recognized destinations. Confirm the complete quote before dispatch.

These are different destinations, even though both are in Incheon. Send the exact hotel rather than the city name. We check the current therapist location, road route, any extra travel cost and a practical arrival window before accepting the visit.

Add the address or a link to the exact property. Names such as Novotel, Grand Hyatt and JW Marriott can point to very different parts of the region. The property name alone can create a costly routing mistake.

A station exit can help describe a neighborhood, but it does not identify the room. Provide the hotel or building address and a permitted lobby meeting point, especially where one road has several large towers.

It helps verify that the request belongs to a guest before a therapist travels. You may hide details unrelated to that purpose. The hotel name and enough room information to match the booking should remain legible.

Arrange to meet at the main lobby, first-floor lift or another point the property allows. Accompany the therapist if the hotel permits the visit. Do not expect an outside visitor to reach a restricted floor alone.

A small delay may affect later bookings and the driver’s route. Check in, learn your room number and confirm visitor access before selecting an arrival time. Tell us promptly if your hotel check-in is delayed.

We can send an arrival update and identifying outfit details. Compare those details with the therapist selected in your booking conversation, then meet at the agreed lobby or elevator area.

Please follow the property’s policy. If visitors are not allowed, ask us about another suitable address before dispatch. We cannot promise access to a hotel room or override a reception desk’s decision.

Thai is the firmer, oil-free course and includes stretching. Tell us if strong pressure does not suit you. The therapist can discuss comfort during the session, but choose the style you want before dispatch.

Both are oil courses. Aroma uses a smoother, gentle massage style; Healing is much lighter and more delicate. Read the course descriptions and tell us which touch you prefer rather than selecting only by price.

Special lasts 120 minutes: 60 minutes of Thai followed by 60 minutes of Aroma. If you prefer a lighter combination, ask whether the published Aroma and Healing alternative is available and confirm its additional charge.

VIP is a 150-minute sequence of Aroma 60, Thai 60 and Healing 30. It is a longer combination, so make sure the selected therapist and your schedule can accommodate the full duration before dispatch.

No. Therapist nationality options can have a different course menu and prices. The reservation form changes the available choices after you select a therapist. Confirm both the person and the eligible course with the booking team.

The directory shows the published profiles. The people working tonight are confirmed with the booking team on the day, and not every listed therapist is available every evening. Choose a first and backup preference when requesting.

No. The selection tells us your preference. We still need to check her current assignment, your destination and the course she offers. Wait for a direct confirmation before assuming she is traveling.

Yes. Mention that communication in English matters when sending the request. We can check who is comfortable with English on the current roster, though that may affect the therapist and arrival options.

Send the number of guests, whether you are using one or two rooms, the courses, hotel and desired time. Coordinating two therapists depends on their locations and the roster; we confirm the complete price and arrival plan together.

Make your selection before dispatch. Once a therapist or driver has started the trip, another person may not be nearby or available. Contact us immediately if something important changes, but do not assume a swap is possible.

No. It is calculated from the available therapist’s current location, traffic and access to your building. We confirm a current estimate before departure and update you if the road situation changes. A generic neighborhood time is not a promise for every address.

Tell us your exact location and that you are ready now. The nearest available therapist may arrive sooner than your preferred person. You can then decide whether the therapist or the timing matters more for this visit.

Use the form to choose a preferred half-hour time between 7 PM and 4 AM. We check whether the current roster can reach your hotel around that time. A selected slot is only a request until we confirm it.

A therapist may start in Seoul or another Incheon district. Expressway distance, toll roads, traffic and the hotel’s exact island or city location all matter. We quote a live ETA rather than using one time for every Incheon property.

Yes, keep the booking chat available. We can send a short arrival update so you have time to come down if the hotel requires a lobby meeting. Let us know in advance if your phone will be unavailable.

The home page lists the course prices, while the booking form combines the selected course with a calculated distance fee when it can recognize the address. Ask us to confirm the final total and any extra travel cost before dispatch.

Cash is accepted in Korean won and several major foreign currencies. Ask for the amount in the currency you plan to use and how the conversion is calculated. The quoted foreign-currency amount can move with exchange rates.

Card payment is not offered through this booking form. Choose cash or ask about Wise or PayPal instead. Confirm your preferred payment method and any additional charge before the therapist sets out.

The published booking form applies a 10% extra charge when you select Wise or PayPal. Review the calculated total, then ask the team for the appropriate payment instructions. Do not send money to details from a different conversation.

No. A tip is entirely optional in Korea. Decide after the session whether you wish to give one; it is not a required part of the course or travel charge.

Message us as soon as you know. A different course can change the duration, price and therapist eligibility. A change after the therapist or driver departs may not be possible, so settle on the course before dispatch.

Ask early, preferably within the first part of the session. We check whether the therapist has another appointment and quote the added time before agreeing. An extension cannot be assumed simply because your room is available.

Use the same booking chat immediately so the therapist and driver can be informed. Cancelling before dispatch is easier. If travel has already begun, ask the team what travel charge applies to the trip already made.

An unconfirmed request cannot hold a therapist indefinitely. Keep your messenger open while arranging the appointment and reply promptly to the final details. If you are busy, tell us when you can confirm.

The normal process does not require an advance deposit. Agree on the final amount and payment method before dispatch; payment for the massage is collected after arrival and before the session starts.

A safe, clear space helps the therapist work comfortably. Move luggage or fragile objects out of the working area and tell us if the room is unusually small so you can discuss what is practical.

Tell the booking team and therapist before choosing an oil course. If you have a known allergy or a medical concern, check with an appropriate clinician rather than assuming a particular massage is suitable.

Yes. Mention the area when booking and repeat it to the therapist before starting. A course still follows its selected duration; the therapist can discuss how to allocate that time within the massage style.

Allow for baggage, transport and check-in before choosing a time. A flight landing or train arrival does not mean you are already in the hotel room. Contact us when the actual property and room are confirmed.

Ask the booking team what is provided for the course you choose. Have a clean working space, convenient access to the room and the agreed payment ready. Do not assume a massage table is included without checking.

The shop may operate on holidays, but individual therapists and drivers can take time off. Confirm the day’s working roster and travel availability; a normal weekday estimate may not apply to a holiday evening.

No. They are independent visitor notes meant to help identify the right neighborhood, property and entrance. The hotels are not partners and set their own guest and visitor policies.

Yes, you can compare the base courses first. The final choice may depend on therapist eligibility, especially for a Korean or Japanese therapist option. Share your address for a complete total including travel.

Send the written property name and address as well. A pin can identify the wrong entrance or a nearby business. For apartment towers, include the building number and the place visitors are allowed to wait.

Prepare the hotel name, location, preferred course and time, then send a concise question in the booking conversation. We can check the details that change daily, such as roster, travel time and final price.